1. Minimum $200 spend on hire items, excluding delivery costs.

  2. The Hirer is entitled to the equipment for a maximum period of 3 days. Longer hire periods can be negotiated and will incur a surcharge.

  3. The Hirer agrees not to use the equipment at locations or for purposes different to the equipment’s general designated purpose and specified suitability.

  4. Any damage to hired items will incur an additional charge to The Hirer, for repair or replacement of the item(s) at current retail price.

  5. Delivery and collection will incur a further fee.   The Hirer must provide safe and proper access to the function site. 

  6. For DIY hires, it is the responsibility of the Hirer to collect and return the items within three days. 

  7. No booking is confirmed until the non refundable 25% deposit is paid. Cancellations must be given 30 days in advance in writing, otherwise 50% of the total fee is payable.

  8. Final balance is payable no later than 2 weeks prior to the function.

  9. The Head Stylist or Florist’s decision is final and non-negotiable on the day of the event. 

  10. The prices enclosed in quotes and invoices are commercially sensitive and the named client on the invoice is bound to keep the information entirely confidential, not to be shared with third parties, other industry professionals or competitive businesses, under any circumstances.